Log in to access your account, balance, and bonuses

How do I log in to my betFIRST casino account from my phone without getting kicked back to the home page?

Open the betFIRST site or app, tap Log in , then enter the same email/username and password you used at sign-up. If it loops, turn off any VPN and refresh once before trying again.

What do I do if I forgot my betFIRST password and I can’t get past the login screen?

Tap Forgot password on the login page and follow the reset link sent to your email. Set a new password and log in again with the updated details.

Why does betFIRST say my login details are wrong even though I’m sure they’re correct?

Check for a typing issue like Caps Lock, saved autofill, or an extra space at the end of your email. If you changed your email recently, try the old one first, then the new one.

Can I stay logged in on betFIRST, or do I have to sign in every time?

On a private device, you can keep the session active by leaving the browser signed in and not clearing cookies. On shared devices, log out manually to prevent someone else opening your account.

What should I do if betFIRST won’t let me log in because it says my account is locked?

An account can lock after several failed password attempts, so wait a short while and try again with the correct password. If it still won’t unlock, use the in-site help or support channel to confirm your account and reset access.

Can I log in to betFIRST with Face ID or fingerprint, and how do I turn that on?

If you use the betFIRST app, enable biometric login in the app’s security or login settings after you sign in once with your password. Your phone handles the biometric check, so it won’t work if your device doesn’t have it set up.